Forgot your password?

If you know your username, you can always log in with your ID card or Mobile ID. If you would like to log in with your password and have forgotten it, please send us an e-mail at from the email address you used to register as a customer, and we will send you an email with a new password within 1 business day, if possible. You can find your user ID in the customer agreement. If you have forgotten your username and you do not have a customer contract at hand, you can visit our office where it is also possible to create a new password.

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